Last updated 11 October 2026
1 · Who we are
This website, glowingbugs.com, is operated by Coco Agency, with its registered office at Lavele 18A, 1000 Sofia, Bulgaria, registration number 202075523 (“we”, “us”). You can reach us at dan@cocoagency.bg.
2 · Using this website
By using this website you accept these terms. If you do not accept them, please do not use the site. We may change these terms; the version shown here, with its date, is the one that applies.
3 · Copyright and other rights
All images, texts, book pages, designs and names on this website are the work and property of Firoiu Dan Nicolae and Coco Agency, or are used with permission, and are protected by law. You may view the site and share links to it. You may not copy, reproduce, alter, sell or publish any of its content, or use it to train or develop software, without our written permission.
4 · What the website shows
We take care that the information here is correct, but we do not guarantee that it is complete or free of error. Pictures of rooms, exhibitions and buildings are visualisations of designs, not photographs. Release dates, formats, editions and availability may change. The books present natural history for general interest; they are not professional, medical or safety advice.
5 · Orders
- The shop shows what we offer. Pressing “Order by email” sends us a request; it is not yet a purchase.
- A contract is made only when we confirm your order in writing, with the price, delivery cost, any taxes and the delivery time.
- Prices are in euros unless we say otherwise. A price or description shown in error does not bind us.
- Works made to order, and unique works, are produced for the buyer once the order is confirmed.
- Ownership passes to you when we have received payment in full. Buying a book or a work does not give you any copyright in the image.
6 · If you buy as a consumer
If you live in the European Union and buy as a private person, you have the rights the law gives consumers, including, where it applies, the right to withdraw from a purchase made at a distance within 14 days of receiving the goods, without giving a reason. The law makes exceptions, among them goods made to your own specifications. We will tell you before you buy whether the right of withdrawal applies to your order and how to use it. Nothing in these terms limits rights that the law does not allow to be limited.
7 · Delivery
We agree the method, cost and time of delivery with you when we confirm your order. Please check a delivery when it arrives and tell us promptly, with photographs, if anything is damaged.
8 · Our responsibility
We are responsible to you as the law requires. Beyond that, and as far as the law allows, we are not liable for loss arising from the use of this website, from its being unavailable, or from websites of others that we link to and do not control.
9 · Law and disputes
These terms are governed by the law of Bulgaria. If you are a consumer, you also keep the protection of the mandatory law of the country where you live. We would rather settle any difficulty directly: please write to us first. Consumers in Bulgaria may also turn to the Commission for Consumer Protection. Disputes that cannot be settled are for the competent courts.
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